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OPTIONS		 CULINARY DELIGHTS CULTURAL
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Welcome to Casa Abril ...  Learn  ... Discover  ... Experience
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"Due to several unfortunate incidences with Iberia Airlines, I feel it is my duty as a travel
professional to advise you to "be aware" while traveling." Abril

Traveler "Be aware" - Of the possibilities -- and your RIGHTS.
Print them out. Take them with you, just in case.

European Eunion Regulation (EC) No 261/2004:   regarding delay/cancellation rules.
http://eur-lex.europa.eu/LexUriServ/LexUriServ.do?uri=CELEX:32004R0261:EN:HTML

Friendly description:
http://www.gerrybyrne.ca/pdf/passenger/European Union Airline Passenge.pdf
 

This is a good summary page for delay and overbooking in general. EU info
starts about half way down the page:
http://www.airsafe.com/complain/bumping.htm
 

US Aviation Consumer Protection:
http://airconsumer.ost.dot.gov/publications/flyrights.htm
(informative about many passenger rights, but primarily domestic)

Cheers,
Conde Nast Traveler